Carrier Operations Associate

19.02.2019

YOUR ROLE

You’ll be the mastermind behind our customers’ success – managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place – the new and innovative predictive supply chain platform.
You’ll onboard them with your quick and flawless execution of our carrier/broker setup process.

RESPONSIBILITIES

  • Onboarding carriers to dedicated supply chain platform – sending and receiving integration messages, using creativity to solve unique and changing problems, and setting up integrations
  • Participate in customer and carrier calls, taking notes and setting follow-up tasks and action items
  • Provide weekly updates on onboarding progress
  • Maintain accurate records in the CRM
  • Work cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve the product
  • Complete strategic projects as assigned

ABOUT YOU

You love variety and can manage multiple tasks at the same time. You can jump from a call to an excel spreadsheet to a cloud CRM with ease, and execute flawlessly in each thing you do. You are well organized, detail-oriented, and driven.

  • You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure
  • You enjoy solving challenging problems using critical thinking and creativity
  • Entrepreneurial spirit – you make things happen and proactively step up when you recognize an opportunity
  • Intelligent with strong verbal and written communication skills
  • Superior organization skills and attention to detail
  • Comfortable talking to a wide variety of people, including senior leadership
  • Insatiable curiosity – you love learning new things

REQUIREMENTS

  • Bachelors degree
  • Excellent written and verbal communication skills in English
  • Very good communication skills in Spanish, French or German
  • Proficient in MS Office, Google Apps, and CRM tools
  • Experience in logistics processes or SaaS a plus

WE ARE OFFERING

  • Rewarding, challenging and dynamic work in international environment
  • Abroad onboarding program to train new employees into new tools and logistics processes
  • Ongoing learning and development opportunities
  • Very competitive compensation
  • Agile work practices that focus on our people’s wellbeing to drive innovation and entrepreneurship
  • Daily working and cooperation with international team, leader in predictive supply chain platform
  • B2B model as an option

How to apply:
Send your CV in English to: career@hylogic.com

Please include in your CV the following clause:
“I hereby consent HyLogic Sp. z o.o. sp.k. with its registered office in Warsaw, 02-777, KEN 93, REGON 369576719, NIP 9512456551 (the HyLogic) to administrate, process and store my personal data for the purpose of recruitment processes. The agreement covers the processing of personal data by HyLogic even after recruitment process in order to present further proposals of employment and may be revoked at any time. At the same time, I declare that all the data that are included in the CV and job applications have been delivered to the company HyLogic voluntarily and they are true. I acknowledge that personal data will be deleted immediately by the HyLogic in case of cancellation of my consent, and in case it is not possible to update my data. The company HyLogic told me about the right to inspect my personal data and the right to demand updates.”

Hylogic

Contact

HyLogic sp. z o.o. sp.k.
Ul. Postępu 15, 02-676 Warszawa